DocuWare INTERNET-SERVER
Specifications
DocuWare
neatly organizes all of your company's documents - whether letter, e-mail,
business record or any other file - in one common document pool. The add-on
module INTERNET-SERVER 3 gives all authorized users access to this powerful
pool of information via the Internet or an Intranet. With any simple web
browser, documents are available to your employees as well as current and
potential customers worldwide.
Applications
With INTERNET-SERVER 3, every organization or company can grant its employees
and customers access to an enormous pool of knowledge. Many different
industries and divisions have used this product in diverse ways: For example, a
trucking company can improve its service by giving customers direct access to
their own “Customer Account“ via the company’s web site. To track an order and
check who received the shipment, the customer simply has to go to the homepage,
enter his customer number and a timespan for the delivery. Immediately, a list
with all the signed delivery forms is displayed. With a mouseclick, the desired
document can be displayed in the browser. The customer can then see, based on
the signature, who received the shipment. In other words, the documents which
were once only used for internal tracking purposes, are now directly available
to the customer, thus enhancing service. Companies are also using
INTERNET-SERVER 3 as a tool for modern knowledge management to further empower
employees. All employees, whether they work in-house, from remote locations or
from a home office, can access the latest information from any kind of document
– all without additional web programming, just by simply storing documents in a
DocuWare file cabinet. Whether it is product information such as price lists or
data sheets, technical documentation, contracts, internal protocols,
instructions, or news about the competition – INTERNET-SERVER 3 is the ideal
way to securely arm colleagues with all this information.
Some Recent Examples
-Sales: The entire sales team can access file cabinets remotely with a Notebook
and ISDN, modem or mobile telephone.
-Order Processing: A company can access a vendor’s web site to check the status
of an order.
-Customer Service: Technical documents can be accessed through a service bureau
or directly by a client.
-R&D: Provide technical documentation through a network to PCs and CAD
Workstations alike.
-Multi-Location: All subsidiaries can have access to item codes, brochures,
product information and all business records.
-Retail: Customer can access product information, brochures and price lists.
-Local government: Voter registrations are stored in one central pool which can
be checked by all other registration offices.
-Insurance Agencies: Policies can be viewed by both the customer and authorized
employees via the Web.
-Construction Firms: Quick access to blueprints, bids, worker contracts,
agreements and legal documents.
-Hospitals: Central storage for all patient documents.
-Car Dealerships: All offices can access spare part order information,
including delivery times and dates.
Functionality
With the standard configuration, the user starts by clicking a link on a web
page to reach the Login Menu of INTERNET-SERVER which requests the user’s name
and password. After authorizing the login information, a File Cabinet Selection
List appears containing all the file cabinets which have been released for
access by that user over the Internet/Intranet.
To locate specific documents, a special Search Menu opens. This lets the user
search through the index fields of a selected file cabinet. The menu offers
some standard Windows client functions: Keywords can be typed in, including
asterix ‘*’. Or the user can open a Select List for each field, which includes
previously used index criteria, and pick a keyword. The Select List can also be
narrowed down by typing in the first letter of a keyword or the user can also
just view the terms which were entered into the database in conjunction with
the other fields already filled in.
When more than one document is found during the search, a Result List opens
that displays all the documents that fit the criteria, listing them as
hyperlinks. The user can now display documents in a browser, download them to
store them locally or, in the case of scanned or by TIFFMAKER created
documents, display the document at a higher resolution in the DocuWare READER.
If authorized, the user may also change the index criteria for the document in
the Infobox. The same entry tools are available in the Infobox as provided
during the search process. Under Display, the user can zoom in, rotate, or page
through documents, or jump directly to the next entry in the Result List. It is
also possible to download the document from the browser display, as well as
view it in DocuWare READER and update the index criteria in the Infobox.
Documents can also be Stored in file cabinets with INTERNET-SERVER. From the
Storage Icon, the user clicks in the File Cabinet Select List next to the
appropriate file cabinet and a Storage Menu opens. Similar to the Search Menu,
the user enters index criteria and then selects the file to be stored.
The individual menus of INTERNET-SERVER can be adapted using HTML and
Perl-Programming, to meet the needs of an organization. INTERNET-SERVER’s
server module contains HTML code for individual elements of the DocuWare’s
dialogs (Login Menu, Search Menu, and Result List), i.e., headers, links,
database fields and buttons. HTML templates that determine how these elements
are arranged in certain menus are then extended through PERL-Script to create
complete HTML pages.
Adapting PERL-Scripts
Through the extension of the PERL-Script, experienced PERL-programmers can
create elaborate adaptations. For example, they can create an automatic Login
with a permanent or other type of user account (such as external login), or
they can make certain database fields visible (changeable) or invisible
(permanent).
Adapting the Style-Sheet
The information contained in the Style-Sheet determines the look of the
finished HTML pages. These make it possible to, for example, customize the
background color of the Search Menu, and even alter font size, color, style and
spacing.
Adapting HTML Templates
The included HTML templates allow customizing the look of the program to fit in
with the overall corporate design of the Web site. Only the Tags, which are
replaced during the runtime by the HTML code of the server module, may not be
changed. This makes it possible to freely define the position of the Search and
Storage Menus and expand on a variety of other HTML elements on the page.